Frequently Asked Questions
Q: Is smoking allowed at THE OAKS?
A: Smoking is allowed only in parking lots due to high fire danger?
Q: What if our numbers are lower than our minimum?
A: Please refer to item 7 of the rental agreement.
Q: When is the pool open?
A: The pool is open from Mothers Day until Labor day.
Q: What time can we arrive?
A: A set-up crew may arrive 1 hour before your contracted arrival time. All others may arrive any time after the time reflected on the rental agreement.
Q: When is payment due?
A: Payment is due by the end of your retreat.
Q: What time do we need to be out of our sleeping rooms?
A: The check-out time is 9:30 a.m. on the last day of your retreat.
Q: Can we skip a meal?
A: Guests should plan to attend all meals.
Q: What if our church doesn't have insurance?
A: Contact THE OAKS as soon as possible to find out the current need of liability insurance.
Q: What is the charge for first aid?
A: Please refer to item 17 of the rental agreement.
Q: What do additional meeting rooms cost?
A: In most cases, but not always, meeting rooms are an additional $75 per room.
Q: Can additional people come for the day? What would that cost?
A: People may come for only a day if they would like to. The cost is $11 per person plus the cost of meals. Please contact THE OAKS for the latest cost per meal.
Q: Does everyone need a medical and liability release?
A: California State Law requires that THE OAKS have a medical and liability form from every person who attends THE OAKS no matter the age.
More to be added soon!